Hire Customer Support Specialist in Poland
Customer support specialists handle customer inquiries, resolve issues, and provide product assistance through various channels including phone, email, and chat. Find out how much it costs to hire a customer support specialist in Poland and how much you can save compared to US hiring.
Median Salary
$24,000
Total Cost
$28,800
Savings vs US
56%
Annual Savings
$36,200
Annual Cost Comparison
Mid-level customer support specialist · Full-time · Including employer costs
YOUR SAVINGS
$36,200/year
56% less than hiring in the US
Hiring a mid-level customer support specialist in Poland costs $28,800 per year including employer contributions, compared to $65,000 for the same role in the United States. That's an annual savings of $36,200 (56%) per hire. Over a 3-year engagement, this adds up to $108,600 in total cost reduction for a single position.
Timezone Overlap
US Eastern Time vs Poland (UTC+1)
US (ET)
Poland
Overlap
2h
Daily Overlap
9am-11am
Best Meeting Window (ET)
Poland operates at UTC+1, which is 6 hours ahead of US Eastern Time. With only 2 hours of daily overlap, this timezone works best for async workflows. Use the limited shared window for one daily standup or handoff meeting, and rely on documented processes, recorded updates, and async tools for everything else. Many follow-the-sun teams produce more output with this setup.
Customer Support Specialist Salary Ranges in Poland
Annual salary range by experience level
Customer Support Specialist salaries in Poland range from $14,000 (entry-level) to $42,000 (senior), with mid-level professionals earning a median of $24,000 per year. Savings compared to US salaries are consistent across experience levels: 57% at junior level and 46% at senior level. The wide salary range reflects significant variation based on specific skills, certifications, and years of experience.
Customer Support Specialist Salaries in Poland (2026)
| Experience Level | Salary Range | Median | vs US |
|---|---|---|---|
Junior 0-2 years | $14,000 - $20,000 | $17,000 | Save 57% |
Mid-Level 2-5 years | $20,000 - $30,000 | $24,000 | Save 52% |
Senior 5+ years | $30,000 - $42,000 | $35,000 | Save 46% |
Ready to hire a Customer Support Specialist in Poland?
Hire through Deel*Salary data based on industry surveys and job market analysis. Last updated January 2026. Actual salaries vary by specific skills, company size, and location within Poland.
Calculate Your Hiring Costs
Cost in Poland
$28,800/year
Range: $24,000 - $36,000
US Equivalent Cost
$65,000/year
Range: $58,500 - $75,400
Your Savings
56%
$36,200/year saved
Very good savings
Cost Breakdown
Save 56% hiring Customer Support Specialists in Poland
Deel handles payroll, compliance, and benefits. No local entity needed.
Key Skills for Customer Support Specialists
Why Hire Customer Support Specialists in Poland?
Poland offers a mature talent market for customer support specialists. High English proficiency enables seamless communication. European working hours provide some US overlap.
Cost Advantage
Save 56% compared to US hiring. A mid-level customer support specialist costs ~$28,800/year total (including 20% employer burden), compared to ~$65,000/year in the US. That's $36,200 saved annually per hire.
Talent Quality
Poland has a mature tech ecosystem with established universities and training programs. You'll find customer support specialists with experience at both local companies and international firms. Competition for top talent exists, so move quickly on strong candidates.
Communication
English proficiency in Poland is rated high. Most customer support specialists communicate effectively in English, both written and verbal. You can expect smooth collaboration on complex topics without language barriers.
Timezone & Collaboration
Poland operates in UTC+1. There's moderate overlap with US East Coast (4-5 hours). Customer Support Specialists can attend morning meetings (their afternoon) and work asynchronously the rest of the day. This can actually increase focused work time.
Compare Customer Support Specialist Costs in Other Countries
Explore customer support specialist salaries across all 9 other countries in our database, sorted by cost from lowest to highest.
India
asia$8,000
Save 86% vs US
UTC+5:30Vietnam
asia$9,000
Save 83% vs US
UTC+7Philippines
asia$9,500
Save 83% vs US
UTC+8Argentina
latam$11,000
Save 77% vs US
UTC-3Colombia
latam$12,000
Save 76% vs US
UTC-5Ukraine
europe$13,000
Save 75% vs US
UTC+2Brazil
latam$13,000
Save 72% vs US
UTC-3Mexico
latam$15,000
Save 72% vs US
UTC-6Portugal
europe$26,000
Save 49% vs US
UTC+0Related Outsourcing Guides
Learn more about outsourcing strategies that work well for customer support specialists.
FAQs: Hiring Customer Support Specialists in Poland
A Customer Support Specialist in Poland costs between $14,000 (junior) and $42,000 (senior) annually in base salary. The median mid-level salary is $24,000. Adding 20% employer costs, total compensation for a mid-level hire is approximately $28,800/year. Compare this to the US median of $50,000—you're saving roughly $26,000 per year (52%).
Salary data compiled from industry surveys, job boards, and employment reports. Employer costs based on official government rates. Last updated January 2026.
Save 56% hiring Customer Support Specialists in Poland
Deel handles payroll, compliance, and benefits. No local entity needed.